Listing Reference: 80281458071
Location: BUCO Athlone, Athlone
Employment Type: Permanent
Remuneration: Market Related
EE Position: No
Work Level: Junior
Join a Legacy of Building and Service Excellence
BUCO has established itself as a trusted leader in the building materials and hardware retail sector across Southern Africa, renowned for quality products and exceptional customer service. Our stores are more than just retail outlets; they are hubs where DIY enthusiasts, tradespeople, and contractors find the tools, materials, and expert advice needed to bring their projects to life. The role of a General Assistant is foundational to this mission, serving as the vital link between our stock, our store, and the customers who rely on us. We are seeking a dynamic, customer-focused individual to join our team at the BUCO Athlone branch, contributing to an environment built on hard work, integrity, and community support.
Position Overview: The Heartbeat of Store Operations
This position is far more than a standard support role; it is a multidimensional opportunity to become an integral part of our daily retail heartbeat. As a General Assistant, you will be the operational cornerstone of the branch, ensuring seamless logistics, impeccable yard organization, and direct, positive customer interactions. Your work directly influences store efficiency, safety standards, and the overall customer experience. This role is ideal for a proactive individual who enjoys physical activity, problem-solving, and being the helpful face that customers remember.
Detailed Job Responsibilities and Impact
The General Assistant performs a diverse set of crucial tasks that keep our operations running smoothly and safely. Your core duties will encompass:
· Customer Order Fulfillment and Service: Directly engage with customers by accurately providing their orders, offering knowledgeable assistance, and ensuring they receive prompt, friendly service. You will be a key ambassador for the BUCO brand on the front lines.
· Logistics and Stock Management: Play a central role in the physical movement of goods. This includes the careful loading and offloading of delivery vehicles, as well as the systematic packing, organization, and replenishment of yard stock to maintain an orderly and accessible sales environment.
· Asset Care and Maintenance: Take pride in the upkeep of our assets by conducting thorough cleaning and safeguarding of company vehicles. You will also be responsible for comprehensive Wash Bay activities, ensuring all equipment and vehicles are maintained to high standards of cleanliness and operational readiness.
· Operational Support and Safety: Provide essential assistance to both customers and suppliers on the ground, facilitating smooth transactions and deliveries. A constant focus on maintaining a clean, safe, and hazard-free work environment for staff and customers alike is paramount.
· Cultural Ambassador: Actively uphold and promote BUCO’s core company values and culture—including teamwork, respect, accountability, and a passion for service—in every task you perform and every interaction you have.
Minimum Qualifications and Candidate Profile
To thrive in this fast-paced retail environment, the ideal candidate will possess:
Formal Education:
· A Grade 12 certificate or equivalent national qualification.
Essential Skills and Attributes:
· Product Knowledge Aptitude: A willingness and ability to quickly learn about building materials, tools, and hardware products is highly advantageous.
· Physical Fitness and Stamina: The role requires lifting, carrying, and being on your feet for extended periods.
· Customer-Centric Mindset: A natural inclination towards helpful, patient, and clear communication with customers.
· Teamwork and Initiative: The ability to work collaboratively within a team while also being self-motivated to complete tasks without constant supervision.
· Attention to Detail: Care and accuracy in handling stock, processing orders, and maintaining clean workspaces.
Personal Competencies:
· Reliability and a strong work ethic.
· A positive, can-do attitude even during busy periods.
· A commitment to safety protocols and procedures.
· Pride in one’s work and the company’s reputation.
Career Prospects and Why Choose BUCO?
Starting as a General Assistant at BUCO Athlone is an excellent entry point into a stable and growing retail group. We believe in internal growth and providing our team members with opportunities to develop their skills and advance their careers within the wider BUCO and Italtile Limited network. You will receive hands-on training in retail logistics, customer service, and product knowledge, building a solid foundation for future progression into supervisory, sales, or specialized operational roles. We offer a competitive market-related salary and the chance to be part of a supportive team that values each member’s contribution.
Ready to build a rewarding career with us? Submit your comprehensive CV and application online, ensuring you quote the reference number 80281458071. The closing date for applications is 30 January 2026.
Application Note: Due to the high volume of applications we receive, communication will be limited to shortlisted candidates. Should you not receive feedback within 30 days of the closing date, please consider your application unsuccessful on this occasion.
BUCO is an equal opportunity employer. Our recruitment process is designed to be fair, transparent, and in line with all applicable labour legislation. We reserve the right not to make an appointment. By submitting your application, you consent to the processing of your personal information for recruitment purposes. For more information, please refer to our Privacy Policy on our official website.
HOW TO APPLY?