Shop Assistant & Cashier Jobs | Retail Careers at Ackermans

Job Title: Shop Assistant / Cashier (P27)

Company: Ackermans
Department: Operations – Stores
Location: Various Locations (Support Centre based application)
Job Type: Full-time

About Ackermans

At Ackermans, we are more than just a retail chain; we are a part of South Africa’s family fabric. For decades, we have been committed to providing unbeatable value, quality products, and a welcoming shopping experience. Our mission is built on a foundation of strong values, community connection, and the belief that our people are our greatest asset. When you join our team, you’re not just starting a job—you’re building a career with a company that cares about your growth and development.

The Opportunity: Make Every Customer’s Day

We are seeking energetic and service-driven individuals to fill the vital role of Shop Assistant/Cashier (P27). This position is the heartbeat of our store operations, directly shaping the customer experience from the sales floor to the checkout. You will be the friendly face of Ackermans, ensuring every shopper leaves feeling valued and satisfied. This is a fast-paced, hands-on role designed for someone who thrives on interaction, takes pride in their work, and is motivated by achieving targets and providing excellent service.

If you are looking for a role where no two days are the same and where your efforts have a direct impact on the success of a beloved national brand, we encourage you to apply.

Your Key Responsibilities: A Day in the Role

Your primary objective is to deliver an exceptional and seamless shopping experience. Your daily duties will be diverse and engaging, split across five core areas:

Customer Service Excellence:
· Proactively assist customers in locating products and making informed choices.
· Answer queries knowledgeably and handle any complaints with patience, empathy, and in line with company policy.
· Create a welcoming and helpful atmosphere on the shop floor.
Efficient Cashier Operations:
· Accurately and efficiently process cash, card, and other digital payments at the till point.
· Manage customer transactions for Lay-Bys, refunds, and exchanges.
· Maintain till integrity, perform balancing procedures, and report any discrepancies immediately to your supervisor.
Visual Merchandising & Store Presentation:
· Ensure the sales floor is always fully stocked, neatly organized, and visually appealing.
· Execute planograms, ensure correct pricing on shelves and products, and manage housekeeping standards.
· Stay informed about current promotions and sales to guide customers effectively.
Risk Awareness & Loss Prevention:
· Vigilantly assist in protecting store assets by correctly applying security tags as per policy.
· Participate in periodic stock take activities.
· Maintain awareness of store surroundings and report any suspicious behavior or potential theft to management.
Living the Ackermans Values:
· Consistently embody the company’s core values in all interactions with customers and colleagues.
· Adhere strictly to all company policies, procedures, and compliance standards.

What We Are Looking For: Knowledge, Skills & Experience

Essential Qualities:

· A genuine passion for delivering outstanding customer service.
· Excellent communication skills and fluency in English (additional South African languages are a strong advantage).
· A tenacious and highly motivated attitude with a clear target-driven focus.
· The ability to sustain high energy levels throughout your shift in our dynamic retail environment.
· Self-motivation and a commitment to personal and team performance.

Preferred Experience:

· Previous retail experience is highly advantageous but not mandatory. We provide comprehensive training for the right candidate with the correct attitude.

Why Build Your Career with Ackermans?

· Growth Opportunities: We believe in promoting from within and offer clear pathways for career advancement into supervisory and management roles.
· Dynamic Environment: Work in a fast-paced, stimulating setting that is constantly evolving.
· Values-Driven Culture: Be part of a team that operates with integrity, care, and a collaborative spirit.
· Training & Development: Receive the training you need to excel in your role and develop valuable professional skills.

Ready to Apply? Here’s How:

If you are self-motivated, customer-obsessed, and ready to bring your high energy to our team, we would love to hear from you.

Prepare your application by ensuring you have:

· An updated CV ready for upload.
· A cover letter telling us why you are the perfect fit.
· Your personal details (First Name, Last Name, Email, Phone Number) and location information.

The application process will require you to answer the following questions:

· Have you matriculated?
· Have you worked in retail before?
· Do you have good communication skills?
· How many years of retail experience do you have?
· Do you thrive working under pressure in a fast-paced environment?
· Video Question: “Tell us about yourself and why we should consider you for the role?” (You will need to allow temporary camera and microphone access to record a short video response).

Apply for this position by submitting your details through our secure online portal. We usually respond to applications within a week.

Internal Candidates: Please log in via the Internal Mobility Portal.

Ackermans is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. By submitting your application, you agree that you have read our Privacy Policy and consent to Ackermans processing your personal data for the purposes of this recruitment process.

HOW TO APPLY?

APPLY HERE

ALSO APPLY

Leave a Reply Cancel reply